THE PLATFORM
Every customer signal in your lab, turned into a plan of action.
Dental Pulse unifies customer, case, sales and production data, then uses AI to tell sales, marketing and customer success what to do — and when.
01 — CUSTOMER 360
Know every dentist like your best rep does.
Buying history, case mix, remakes, turnaround, payment behaviour and every touchpoint — in one profile your whole team shares.
- Customer database & CRM built specifically for dental labs
- Category breakdown: what they buy and what they don’t
- Lifetime value and health score calculated for each account
No cases in 23 days. Usual gap is 4 days. Lifetime value $96K.
Remakes up 3x this month — mostly aligners. Flag for QC review.
Strong crown volume, no implant cases. Similar accounts spend $18K/yr on implants.
Case volume up 30% this quarter. Good moment to introduce digital workflow.
02 — PREDICTIVE INSIGHTS
Hear the warning signs while there’s still time.
Dental Pulse learns each dentist’s normal rhythm and flags meaningful changes — drops in volume, longer gaps between cases, rising remakes, or growth worth acting on.
- Churn prediction for every account
- Cross-sell and upsell opportunity detection
- Alerts routed to the right rep automatically
03 — ACTIONABLE RECOMMENDATIONS
A game plan for every account, not another report.
The AI business assistant turns insights into a sequence of next steps — who to call, what to offer and when to follow up.
- Recommended action sequences tailored to account history
- Integrated talking points and suggested offers
- Tracks outcome so recommendations get smarter over time
Ask about the last two cases — both had shade remakes.
Book your ceramist for a 20-minute visit this week.
Automated, 3 days after the visit.
Dental Pulse will remind you and report the result.
04 — AUTOMATED WORKFLOWS
Consistent follow-up, without the manual effort.
Set up playbooks once for onboarding, win-back and cross-selling. Dental Pulse runs them across email, SMS, WhatsApp and rep tasks.
- Pre-built playbooks for dental lab milestones
- Multi-channel delivery across email, SMS and WhatsApp
- Automated task generation for field and inside reps
HOW IT CONNECTS
The intelligence layer for your lab.
Connect your existing systems in minutes. Dental Pulse sits on top, continuously unifying data, predicting trends and orchestrating actions.
Dental Pulse
Unify • Predict • Recommend • Automate
SECURITY & TRUST
Secure by design.
Your customer data is your lab’s most valuable asset. We treat it that way — with rigorous enterprise safeguards at every level.
End-to-end encryption
All laboratory, financial, and case records are encrypted in transit via TLS 1.3 and at rest using military-grade AES-256.
Role-based access
Owners, operations leads, and territory reps see only the accounts, pricing tiers, and actions relevant to their assigned scope.
Enterprise compliance
Built to meet and exceed healthcare compliance benchmarks with strict audit logging, access controls, and zero third-party leakage.
Your data stays yours
Your proprietary lab data is never used to train public AI models. Export full backups anytime with 100% data sovereignty.
GET STARTED TODAY
See your own lab’s data in Dental Pulse.
Book a 30-minute walkthrough with your real numbers, or start exploring how customer intelligence unifies your sales and operations.